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Shipping & Delivery

Shipping 

Tracking Number Policy:
Tracking numbers will be made available after an order has been processed within the following wait times for each product listed below:

  • T-Shirts: 2-4 days after order processing.
  • Tank Tops: 2-4 days after order processing.
  • Leggings: 2-4 days after order processing
  • Pillow Covers: 5-7 days after order processing.
  • Cloth Tote Bags: 2-4 days after order processing.
  • Crew Socks: 5-7 days after order processing.
  • Leather Tote Bags: 5-7 days after order processing.
  • Shoulder Handbags: 5-7 days after order processing.
  • Canvas Saddle Bags: 6-8 days after order processing.
  • Canvas Shoes: 6-8 days after order processing.
  • Slipon Shoes: 5-7 days after order processing.
  • Phone Cases: 2-4 days after order processing.
  • Crew Socks: 2-4 days after order processing.
  • Sneakers: 5-7 days after order processing.
  • Boots: 5-7 days after order processing.
  • Womens Casual Shoes: 5-7 days after order processing.
  • Slippers: 5-7 days after order processing.
  • Backpack: 5-7 days after order processing.
  • High Heels: 7-9 days after order processing.
  • Bedding: 5-7 days after order processing.
  • Towels: 2-4 days after processing.
  • Faux Fur Boots: 5-7 days after order processing.
  • Sweatshirts: 2-4 days after order processing


Tracking numbers will be automatically sent to customers via the email provided in their order in accordance with the above waiting times

Recommended Tracking Websites:

For International Orders

  • www.17track.net/en for international orders

For US Orders

  • https://tools.usps.com/go/TrackConfirmAction_input for U.S. orders.


Tracking Number Delivery For Customers
The following are the maximum number of days for tracking numbers to be provided to your customer after order is processed. If a customer hasn’t received a tracking number and it has exceeded the maximum number of days after the order was processed, customer may request a refund or request to have the order resent (NOTE: Reshipment times are the same as regular orders).

  • Pillow Covers: 7 days after order processing.
  • Cloth Tote Bags: 7 days after order processing.
  • Crew Socks: 7 days after order processing.
  • Leather Tote Bags: 7-10 days after order processing.
  • Shoulder Handbags: 7-10 days after order processing.
  • Canvas Saddle Bags: 7-10 days after order processing.
  • Canvas Shoes: 7-10 days after order processing.
  • Slipon Shoes: 5-7 days after order processing.
  • Crew Socks: 2-4 days after order processing.
  • Sneakers: 5-7 days after order processing.
  • Womens Casual Shoes: 5-7 days after order processing.
  • Slippers: 5-7 days after order processing.
  • Backpack: 5-7 days after order processing.
  • High Heels: 7-9 days after order processing.
  • Bedding: 5-7 days after order processing.

Delivery Time Estimates By Product:
Delivery time guarantees for orders placed during the months of November and December will only apply to orders using Express Line Shipping products. All other orders placed with standard shipping will not be eligible for replacement or refund until 60 days has elapsed.

Based on production time above delivery estimates are as follow:

  • EMS Countries Delivery Time Estimates: 10-25 Days (EMS With Destination Tracking)
  • EMS Countries pillow orders that have not arrived within 30 days of order processing are eligible for refunds or free reshipment.
  • Other International Delivery Time Estimates: 2-4 Weeks (China Post Does Not Include Final Destination Tracking)
  • Other international pillow orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment.

 


If a tracking number is not showing tracking data and it has been more than 10 days since the order was processed the customer may request a refund or request to have the order be re-sent (NOTE: Reshipment times are the same as regular orders).

If a tracking number shows as delivered and customer claims package was never received: The items were successfully delivered to the address customer provided. We would recommend you contact the local courier where it was delivered or try to reschedule another delivery attempt. No replacements or refunds will be issued on items that show as successfully delivered. AMBRO Fashion is not liable for incorrect address information provided by customers or missed delivery attempts by couriers.

For International orders with no final destination tracking: if the customer never received order, AMBRO Fashion will resend or refund the order after 45 days has elapsed.


Duties, Tax and Charges
Custom Duties, Tax and Charges are not included in our base price.
This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

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